About A&D India
A&D Instruments India Private Limited (A&D India) a wholly owned subsidiary of A&D Company Limited Japan, setup its Sales and Technical Centre at Gurgaon, Haryana in the year 2008.
A&D Company Limited, Japan is a world class producer of advanced measuring, monitoring, controlling and testing instruments.
In India, we are responsible for promotion, sales and after sales services of A&D products like Electronic Weighing Balances & Scales, Viscometers, Moisture Analyzer, Indicators, Load cells, and Medical Products (Blood Pressure Monitors).
To ensure easy accessibility of products and services, today we operate through branch offices in Delhi, Kolkata, Mumbai and Hyderabad and nationwide dealer’s network.
A&D India strives to increase business coverage to cater to different industries like, Jewellery Industry (Hallmarking & Touch), Pharma Industries, Research Institutes, Scientific/Laboratories, and other Industrial Applications.
Diverse applications from A&D products
A&D's core technology of analog and digital conversion enables us to understand and utilize information within the environment.
With this competency, we provide tools using precision measurement and controlling technology and assist customers to create added value and contribute to the development of industry and healthy living.
Message from Managing Director
Mr. Chikara Arai
A&D Company Ltd, Japan has a long and proud history in India having established a trusted clientele going back several years ago.
The overwhelming recognition of our brand by Indian users has made us a successful subsidiary of A&D in India which was set up in the year 2008.
At A&D, we continue to build our legacy of manufacturing Electronic Weighing Balances & Scales, Test & Measuring Instruments, Inspections and Medical Products under the best quality and international standards. In fact, quality is the cornerstone of our success.
Our consumers are at the heart of our existence and remain our top priority. While we are a global company with a high track record in quality standards, we tailor our products to suit local needs and ensure our products are always at the right place and at the right time.
I am proud to be a leader for this fast growing company providing superior quality products and services to our esteemed customers in India.
As a company that focuses on the safety of our products, health of our people and the environment, I sincerely hope that our technology, products and services will contribute to the growth of the economy of India and to the healthy life of Indians.
Service & Technical Department
A&D India offers professional and prompt services that help us in striving to achieve 100 percent customer satisfaction. For any business, customers are the most valuable possession and we put special effort to retain them by offering superior products and service support.
Service & Technical Centre at Head Office, Gurugram.
A&D has established a fully-functional service center in Gurgaon, Haryana to offer quick repair services to our valuable customers. Though the chances are atypical but if your product is not functioning properly you can bring it to our trained service and technical engineers to ensure solutions.
The service and technical engineers working at A&D India technical department are trained at A&D Japan Technical Centre. By training all the technical staff under one roof A&D Company Limited, Japan as a global organization achieves uniformity in operations across different subsidiaries of the world.
Prompt delivery of material, Easy & Accessible Support
Time is critical and we do not consider it ethical on our part to make our customers wait. To ensure prompt and timely delivery of material we have a well stocked warehouse.
To cater to the growing number of Indian consumers, we have setup authorized dealership network across the country. A&D India dealers are well trained professionals, capable of solving problems faced by end users. Our customers can give a quick call, email or visit A&D showrooms or dealers in their region for any services.
Repair Services with genuine spares from A&D Japan
A&D Company Limited, Japan is an organization known for quality and legitimacy and as a wholly owned subsidiary we make every possible effort to live up to the customers’ expectations. As a thumb of rule, our service centre and dealers across the country use only genuine spare parts imported from A&D Company Limited, Japan. The quality of our products is uniform across the world and we promise world class experience to all our customers.
Though quality of products is of prime importance, we emphasize equally on price and accessibility as well. The prices of our repair services are kept minimal so that all our customers in India can afford a cost effective products & services.
After repairing/servicing of products, the quality of the product is verified by matching it with the original technical specifications.
Free 6 months Extended Warranty (12 months plus 6 months EXTRA )
As we continue to build a trustworthy relationship with our valuable end users, we are offering a free 6 months extended warranty on A&D products purchased and used within India only.
In the rare case of any manufacturing defect in the products, feel free to contact our service and technical team for a prompt solution. To avail this offer, please return warranty counterfoil (with full contact details) to Gurugram office.